What payment options are there?

You can pay via:

Paypal

Klarna

Credit card.

We work with GLS, DPD and DHL. Here you will receive a tracking number that you can use to track your delivery. (We do not have control over which courier company will handle the shipment. Our products are prepared and shipped by our fulfillment partner.)

Depending on the quantity and country category, the delivery costs differ. To find out the price based on the delivery address, please check your shopping cart.

We offer fast and cost-effective shipping anywhere in the European Union and some third countries from our warehouse in Venlo, Netherlands.

For information in advance, please write to hello@samimi.store.

You have 14 days after receipt of the goods to report the case. To do this, please send an email to hello@samimi.store with a detailed description of the complaint and we will take care of everything else. We will bear the return shipping fee. After receipt of the goods in our warehouse, we will refund the money. Important; the return tracking number should be retained for your security until the return is completed. We will bear the return shipping fee. After receipt of the goods in our warehouse, we will refund the money. Important; the return tracking number should be retained for your security until the return is completed.

The delivery time within Germany is 3-5 working days. Depending on the country, the delivery time differs and can take up to 2 weeks.

After receiving the goods, you have a 14-day right of return. To do this, please send an email to hello@samimi.store stating the reasons for the return and simply send it back. The return fee is borne by the customer himself. After receipt of the undamaged goods in our warehouse, the money will be refunded. Products and product packaging must not be damaged. The return fee is borne by the customer himself. After receipt of the undamaged goods in our warehouse, the money will be refunded. Products and product packaging must not be damaged. Important; the return tracking number should be retained for your security until the return is completed.

Naturally. To do this, please send an email to hello@samimi.store stating your wishes.